Agentic Operating Model

Defines how organizations redesign decision rights, controls, and workflows when AI agents execute scoped work.

Definition

A design approach where autonomous and semi-autonomous AI agents are treated as first-class operational actors.

Prerequisites

  • Workflow decomposition
  • Human-in-the-loop controls

An agentic operating model reframes work from tool usage to orchestration.

Key properties:

  • Clearly bounded agent responsibilities
  • Explicit escalation paths to humans
  • Policy and telemetry as runtime controls
  • Versioned prompts, tools, and safeguards

Without this model, teams often run pilots that cannot survive compliance, reliability, or accountability reviews.

Related

Dev10x Brief

Weekly enterprise AI interpretations + operating model playbooks.

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